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Term and ConditionsAt BGH Electronics, all products are sold with their respective
manufacturer’s warranties. As noted below, we handle all exchanges and
returns within 15 days of the original purchase invoice date and request
of an RMA number. Thereafter, all applicable exchange and return
responsibility is turned over to the manufacturer. Please note that
warranty periods and services vary by manufacturer and product.
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Exchanges and Return |
| At BGH Electronics, we'd like
to help you resolve a purchase problem as quickly and easily as
possible. Provided you meet the terms and conditions listed below, you
may make an exchange or return. Please note that not all items are
covered by our returns policy. Before you make your purchase read the
complete returns policy information.
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General Policies |
Shipping charges are non-refundable.
All exchanges and returns require a Return Merchandise Authorization (RMA)
number.* Exchanges and credits cannot be processed without one. Please
note: opened merchandise is subject to a 15% restocking fee.
An RMA must be requested within 15 days of the original invoice date.
Thereafter, all sales are final
The returned package must be received within 10 business days of the RMA
issued date.
All products are sold with their respective manufacturer’s warranties.
Please note that
warranty periods and services vary by manufacturer and product.
When returning product, we strongly recommend the use of a carrier that
can track packages. You also assume responsibility for insuring the
returned item
All items must be returned in “as new” condition in the original
packaging and have all accessories, blank warranty cards, and owner’s
manuals.
NO RETURNS SOFTWARE (unless manufacturer requested
return due to system interaction or bug problems)
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Privacy Policies |
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information we collect is used solely for the purpose of responding to
your request. We do not sell or share any personal or identifiable
information with marketing companies or third-party affiliates. |
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Warranties |
| At BGH Electronics, all products are sold with their respective
manufacturer’s warranties. As noted below, we handle all exchanges and
returns within 15 days of the original purchase invoice date and request
of an RMA number. Thereafter, all applicable exchange and return
responsibility is turned over to the manufacturer. Please note that
warranty periods and services vary by manufacturer and product. |
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Order Acceptance |
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BGH Electronics appreciates your business. Our business is structured to
supply the computer music product needs of individuals, businesses,
institutions or agencies for their "personal" use only. BGH Electronics
does not accept orders from computer dealers, exporters, wholesalers, or
other customers who intend to resell the products that BGH Electronics
offers for sale. As such, we will not accept Tax Exempt Reseller
documents.
BGH Electronics reserves the right to, at any time, after receipt of
any order, from any customer, and without prior notice, supply less than
the quantity ordered of any item or to cancel an order.
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Shipping |
| Orders will ship
two (2) business days after payment is received. Orders placed before
noon will be processed the same day, otherwise they
will be dispatched the following business day. |
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Payment |
| BGH Electronics accepts credit cards , and checks via PayPal as formal
methods of payment.
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Credit Card |
| BGH Electronics accepts Mastercard,
Visa, American Express and Discover and there is no surcharge for using
your credit card with us:
Please note that our billing system will charge your credit card
after each item is approved by PayPal. Items that are currently
out of stock may be backordered at any time -- you will not be charged
until the item ships from our warehouse. You may cancel your backorder
at any time, or after 30 days your backordered item(s) will
automatically be cancelled.
Some products may require a
special order. These are clearly indicated on the product page. Special
order products will be billed at the time of purchase.
By Cashiers Check or Money Order: If you pay by cashier's check or money
order, please mail a copy of your receipt printed from our site along
with your check, including shipping and tax, if applicable, to:
BGH Electronics
334 Fayette St
Cumberland, MD 21502
Orders paid by cashier's check or money order will be released to our
warehouse for shipping 10 business days after receipt of payment. Once
payment is received, order information cannot be modified.
Please Note: You may be contacted by a Customer Service Representative
to complete your transaction as a security measure. Orders placed for
items that are not in stock are processed in the same manner as for
items that are in stock. If your order contains both in-stock and
out-of-stock items, in-stock items will ship immediately while
backordered items will remain “open.” A backordered item will ship as
soon as it becomes available.
From time to time, products can be constrained or discontinued. We will
update you on a weekly basis with the status of your backorder. If after
30 days we are unable to fulfill your backorder, we will cancel your
backorder and notify you accordingly. You may also cancel your backorder
at any time.
To reach our Customer Care Department by phone, please call 301-777-3230
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Product Specification |
| All products specification and requirements are subject to
change without prior notice |
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Overseas Orders |
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ALL OVERSEAS ORDERS MUST BE PROCESSED BY EMAIL ONLY.
Billing address must match billing address of credit card.
Overseas orders will not be shipped to an address other than the billing
address. Please allow an extra 3-5 days for verification purposes prior
to shipping.
All items entering a foreign country are subject to customs
inspection and the assessment of duties and taxes in accordance with
that country's national laws. Customs duties and taxes are assessed,
generally, if the merchandise is dutiable and the value of the item is
above the threshold set by the country's laws. If duties and taxes are
assessed on an item mailed via the Postal Service, they are collected
from the recipient. In addition, for most countries, there is an
administrative fee that is collected from the recipient to cover the
costs of clearing the item through customs and collecting duties and
taxes. For instance, the administrative fee in the United Kingdom is
6.50 British pounds for airmail parcels and 11.25 British pounds for
Global Express Mail; in 23 countries in Europe (Austria, Belgium,
Denmark, Finland, France, Monaco, Germany, Greece, Ireland, Italy, San
Marion, Vatican City, Luxembourg, Malta, Netherlands, Norway, Portugal,
Spain, Adorra, Gilbratar, Sweden, Switzerland, and Liechtenstein) the
administrative fee is 17 Euros for Global Express Mail and Global
Airmail Parcel Post; and the administrative fee in Canada is $5 Canadian
for Global Airmail Parcel Post. Business mailers have the option to pay
the duties, taxes or fees to certain countries through an International
Customized Mail Agreement. |
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Copyright BGH Electronics 2008 - All Rights Reserved
Privacy Policy: The information we
collect is used solely for the purpose of responding to your
request.
We do not sell or share any personal
or identifiable information with marketing companies or
third-party affiliates.
Not responsible for typographical errors
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